We use cookies to improve your experience, analyze our traffic, and offer you personalized offers. Learn more in our Privacy Policy.
Returns are accepted for defective products only. We do not accept exchanges.
A return is accepted only when the delivered product is defective, damaged, or incorrect.
Report the issue within 3 calendar days of delivery and provide your order number and clear photos.
Contact us through WhatsApp or at contact@riwaya.store before sending anything. Unauthorized returns may be refused.
Returning a defective product is free. We do not accept exchanges. Once received and inspected, an approved return will be refunded.